Start with an appointment Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. The Genius Bar allows for a very limited number of ...
Apple today shared photos of its upcoming store at MixC Hefei in China. The store features a combined Genius Bar and Apple Pickup station, so customers can receive support and collect their online ...
In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars ...
Genius Bar is essentially the on-site technical support provided by the Apple Store. However, it is mainly meant for hardware repairs as noted on Apple Malaysia’s website .
As the Apple ecosystem grows, Apple needs more ways to service customers that don?t need a Genius Bar appointment, or are in a geographic area where there is no Apple Store,? he said. ?For marketers, ...