If you are a customer support expert who wants to work as a consultant, you might wonder how to find clients who need your services. Customer support is a vital function for any business that ...
Customer experience (CX) and service design (SD) are essential skills for any professional who wants to create value, satisfaction, and loyalty for their clients. Whether you work in marketing ...
Is everyone on your team aware of what potential clients find attractive about your competitors? The answers should give you a basic idea of how customer-focused your culture really is.
The minor in client development and customer service develops skills for building and maintaining successful client relationships while familiarizing you with customer service theory. This minor ...