Costco's return policy is stunningly open-ended, offering members a "risk-free 100 percent satisfaction guarantee." The policy reads: "On merchandise, we guarantee your satisfaction on every product ...

Employees at Costco say the Keurig coffee machines are almost always returned due to defects. "Those little keurig machines ...

Costco members are calling out a frustrating in-store behavior—finding opened and tampered-with products on the shelves.

When you go to the supermarket chances are you’re looking for, among other things, a wide variety of clean, fresh food, pristine aisles that are easy to navigate, sales that will save you money, and ...

Costco shoppers shared their opinions about the company’s “commitment” to diversity, equity, and inclusion (DEI) policies in ...

They’re grinding Costco’s gears. Costco warehouses have provided free public-use coffee grinders for members to grind their beans before heading to the checkout counters. But recently ...

Costco has lost its crown as the country's top warehouse club for customer service - overtaken by Sam's Club. Customers raved about the new high-tech Scan & Go checkouts at Sam's Club ...

Costco's efficient business model and high customer loyalty drive consistent shareholder value. Read why holding COST stock ...

It appears Sam's Club has had enough of waiting in line. The Walmart-owned wholesale club jumped ahead of rivals to place first in this year's customer satisfaction rankings for general ...

In recent weeks, shoppers have been going to great lengths to get their hands on Pokemon trading cards, as shown in several videos and photos taken at different Costco stores circu ...