Is yours a business that's seriously struggling to retain customers? Good news: Building (and maintaining) the right ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

As tough as the economy is, now is the time for you to differentiate your business against the competition, take charge of your customer relationships, and invest in the technology that will grow ...

In today’s fast-paced and highly connected world, building strong customer relationships is more critical than ever.

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, streamline operations and achieve business goals.

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...

Join us for an insightful webinar to discover how integrating the capabilities of Playvox by NICE and CRM systems can help ...

RS IT Solutions, which offers IT support to businesses, has announced the appointment of Chloe Brabbins as customer ...