reducing future customer service calls, building a stronger reputation, and improving revenue. Research from Microsoft found that 77% of customers view brands more favorably if they seek out and ...

Phygital experiences allow brands to personalize customer interactions, provide relevant service, and solidify more sales. And they’re valuable across all industries, from retail to banking and ...

Find out more about two customer journey tactics for the energy sector, don't miss it. Read now our corporate blog.