Originally founded in 1921 as a small general store in Wilkesboro, North Carolina, Lowe's is now the world's number-two home improvement retailer, with 300,000 employees and sales of $86.3 billion ...

Lowe's Companies, Inc. LOW has been making significant strides to improve revenues and customer engagement. In its effort, two major strategies have been at the forefront — the pro-customer ...

However, we don’t think such enhancements in customer experience and operating processes are unique to Lowe’s. Other retailers in the industry continue to pursue similar efforts, which will ...