The Executive Director, e-Business and Infrastructure, Inlaks Computers Limited, Tope Dare, has attributed the cashless situation faced by businesses and individuals, leading to the exploitation by ...

Gregg Wallace's healthy eating website has been slammed by customers who have raised issues about poor service and refund ...

John Rosenfeld tells RBI editor Douglas Blakey there are three key areas banks need to prioritise to regain consumer trust, ...

Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...

Gregg Wallace has come under fire from unhappy customers of his healthy eating website, who have claimed they are struggling ...

The CFPB ordered Block to update its business practices to comply with the law, pay between $75 and $120 million to users ...

Too often the arrival of the healthcare bill, often sent by snail mail weeks or months after the service was provided, marks ...

Companies say we're important to them - it's time to show us they mean it and put customers first. Our latest research has found energy and broadband customers lost an estimated £298m and 27.3 million ...

However, telecommunications, media, and transport sectors saw the biggest drops in customer spending due to poor service. Just four mobile and broadband (telecommunications) providers made it into the ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

KentOnline’s consumer champion visited a new-build estate where people report being “stuck” with one broadband provider whose ...

Assistant Treasurer Stephen Jones says superannuation funds should be held to the same standards as banks and other financial ...