Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

Today’s customers want to build long-term relationships with their partners as their business grows and evolves. It’s critical to ensure that customers (and, for that matter, integrators ...

Is yours a business that's seriously struggling to retain customers? Good news: Building (and maintaining) the right ...

take charge of your customer relationships, and invest in the technology that will grow those relationships in the long term. Driven by information technology, your customer relationships are the ...