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Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

Bloomberg/Getty Images Verizon settled the lawsuit in October for $100 million, agreeing to send affected customers payouts starting at $15, plus an extra $1 for each month they were charged ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

A popular California vegan restaurant chain announced it was shutting its doors after years of financial struggles — but the final nails in the coffin came from angry vegans who began attacking ...

"The owner scolded me and said, 'It's bad for business if our customers think we'll call the police on them.'" ...

In the comment section under the post, many Verizon customers expressed frustration over the upcoming changes to their bill.