Customer journey maps are visual tools that help you understand how your customers interact with your brand, from their first touchpoint to their final purchase and beyond. They can help you ...

As part of Social Samosa’s 40 Under 40 jury, Pratik Mazumder of Mahindra Holidays & Resorts shares his perspective on ...

To deliver exceptional CX, your business must take a holistic view, addressing every touchpoint and ensuring a seamless experience across the entire journey. Map out the entire customer journey.

In his capacity as a Salesforce Development Manager, he provides visionary leadership by mentoring cross-functional teams, fostering a culture of innovation, and collaborating with stakeholders to ...

Royal Caribbean turned heads during its recent Q4 earnings call. The shipping line company is headed in the right direction with several new initiatives. Among them includes a clever tactic to save ...

PNN Guwahati Assam [India] January 21 WorldTour a travel company founded by Kunal Agarwal is all set to redefine how ...

Discover Apple Maps' powerful features like offline navigation, trip planning, and Siri integration for seamless travel and ...

Then there’s the “Nostalgia Nook,” filled with vintage toys and gadgets that’ll have you saying, “Oh man, I remember those!” ...

Their story began with Danish financier Carl Frederik Tietgen and his merger of three Danish shipping companies to form DFDS.

To make it easier for passengers to pay for the rail travel ScotRail had launched a new pay-as-you-go ticketing app. named ...

What transpired later was a successfully completed project on estimated travel time with accurate directions. Thus, Bing Maps will now present you with a detailed plan of your journey, showing ...