As stated above, the cause of this issue may be related to your keyboard or mouse driver. Open the Device Manager in the Safe Mode and see if your keyboard or mouse driver shows a warning sign.

You can run a command in the Command Prompt window to check which devices can wake your computer from sleep. You can ...

If the keyboard or mouse only works in Safe Mode, use the solutions below to fix this issue. Before you try these fixes, if the issue started occurring after installing a Windows Update, you can ...

If you want to enable the keyboard again, you will need to go to Device Manager, navigate to Keyboards, find your in-built keyboard, and enable it once more. Alternatively, you can simply try ...