Basel Al-Assad: “We are committed to a clear strategy focused on enhancing our customers' experience.” ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Financial services giant American Express ( AXP 1.12%) reported fourth quarter and full-year 2024 earnings on Friday, Jan. 24 ...

Western Financial Group CEO Grant Ostir has been included in Constellation Research’s 2025 AX100 list. The list recognizes ...

His thesis was both radical and prescient: companies should eliminate work and processes that do not create value, rather than simply automating inefficiencies with ...

Combination Creates a Data-Driven Powerhouse Under Statara Solutions Brand Offering Integrated Opinion Research, Advocacy, Analytics and Media Buying Solutions Across Public Affairs, Nonprofit, and ...

New payment methods enable more seamless and secure experiences for businesses of all sizes.   Los Angeles, California (January 23, 2025) – Liferay, Inc. has added PayPal’s suite of payment methods to ...

Artificial intelligence has long ceased to be the subject of science fiction films. Businesses increasingly use AI ...

The meteoric rise of artificial intelligence (AI) has moved the technology from a futuristic concept to a critical business ...

Key business trends for 2025, from AI advancements to employee well-being and customer experience, to stay ahead in a ...

B2B customer service is more important than ever for manufacturers as customers expect the same fast, convenient service they ...