The Genesys Cloud desktop app is available for Windows and Mac: Use a dedicated application. Run Genesys Cloud as a stand-alone program, and keep it separate from your browser windows and tabs. Start Genesys Cloud automatically. Automatically open Genesys Cloud when your computer starts up, and avoid missing important communications.

Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Genesys Cloud is available anywhere, anytime to your employees.

Genesys Cloud for Windows 10+ Download. Download as *.msi

Genesys Cloud has two apps for mobile devices: Collaborate and Documents. Search for and communicate with other users in the Collaborate app, and Access files stored in Genesys Cloud with the Documents app.

Access your Genesys Cloud account from almost any computer with the web app. Use a web browser, like Chrome or Firefox, to log on to Genesys Cloud without downloading an app. Use the mobile apps to stay connected when you are away from your office. Genesys offer apps for iPhone and Android phones.

Mobile Office is the Mobile App for Genesys Cloud that allows you to handle all types of Genesys interactions directly on your phone in a secure manner.

Deliver detailed, up-to-date employee profile and contact information across your company. Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Genesys Cloud is available anywhere, anytime to your employees.

Quickly discover more than 600 prebuilt apps and integrations that can help you address industry-specific processes and use cases. Extend the Genesys Cloud™ platform in and beyond the contact center with the expertise of our trusted marketplace partners.

Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale.

2024年12月4日 · Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your...