Samsung Care is here to help. You can connect with our Care Pros in a variety of ways. Choose the one that works for you.

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support.

Get peace of mind with Samsung Care. Explore device, home appliance, and electronics warranty and support to get the most out of your Samsung products.

Samsung.com.cn服务和营销信息，新产品和服务公告以及特别优惠，活动和新闻通讯。

2022年11月3日 · Got a question about one of your Samsung products? Get support when you want, where you want and how you want with SMS Support from Samsung! Just text 1-800-SAMSUNG to reach an agent, 24/7, 365. Just send an SMS Message to 1800SAMSUNG, and an agent will pick up your conversation and respond.

2 1/22/2025-2/6/2025, while supplies last, pre-order and purchase a Samsung S25 series device (“Qualifying Purchase) on Samsung.com or in the Shop Samsung App and receive a Samsung Credit (“Gift”) that can be used towards the Qualifying Purchase and/or additional eligible products as follows: Qualifying Product Gift Galaxy S25 Ultra and Galaxy S25+ 256GB $100 credit …

You can always contact us through live chat, scheduling a call, or requesting email support

Help & Contact Us Chat with us for Samsung Technical Support. We are available 24/7. Support for your Samsung product(mobile phone, wearable, tablet, or any other).

2022年6月24日 · For service information or to set up repairs: https://www.samsung.com/us/support/service/ Or reach out directly to Samsung Support at 1-800-726-7864. Exchange/Refund/Accommodations: Any questions regarding Exchanges, Refunds, or additional accommodations would need to reach out directly to Samsung Support at 1-800-726 …